Amana Distinctions DHP123J35BA 12,000 BTU R32 PTAC Heat Pump with 3.5kW Backup Heat
The Amana Distinctions DHP123J35BA is a 12,000 BTU heat pump PTAC for larger rooms that need efficient heating and cooling year-round. It cools at 12,000 BTU/h and provides 10,800 BTU/h of reverse-cycle heating at a 3.2 COP, with a 3.5kW electric strip and Automatic Emergency Heat for backup. Its 438 CFM high-speed airflow is the strongest of any Distinctions model, which helps move air through long or open rooms. A 7-button control panel is built in, so it runs without a wall thermostat, and the LCDI power cord is included. Optional wired thermostats are available in the drop-down. It's a strong value for hotels, apartment communities, and senior living.
Is a 12,000 BTU PTAC Heat Pump the Right Size?
The DHP123J35BA covers the space between standard rooms and suites: king rooms, one-bedroom apartments, and multi-person offices. Its 2.85 pints-per-hour dehumidification and 438 CFM airflow keep larger rooms dry and evenly conditioned in summer.
In winter, the heat pump does most of the work during mild and moderate temperatures, and the 3.5kW strip takes over when needed. Rooms in very cold climates or with high heat loss will lean more on the strip, so consider both heating and cooling loads when sizing.
Ideal for: Hotel king and double-queen rooms, one-bedroom apartments, assisted living suites, extended-stay rooms, and shared offices.
Onboard controls included: No thermostat is required. The 7-button control panel on the DHP123J35BA handles daily use, and the optional wired PHWT-A200 2H/2C programmable thermostat is available in the drop-down.
Need more capacity? Step up to the Amana Distinctions 15,000 BTU R32 heat pump, DHP153J35BA for suites and large rooms.
Recommended room applications are general guidelines only. Actual requirements depend on room size, insulation, window area, sun exposure, occupancy, and local climate. Request free sizing assistance, contact Budget Heating, or call 813-885-7999.
What's Included
| PTAC Unit | DHP123J35BA — 12,000 BTU Heat Pump with Backup Electric Heat |
|---|---|
| Controls | Onboard 7-Button Control Panel — Wall Thermostat Optional (Available in Drop-Down) |
| Power Cord | LCDI Power Cord (Included) |
| Cooling Capacity | 12,000 / 11,800 BTU/h at 10.5 EER (230V / 208V) |
| Heat Pump Heating | 10,800 / 10,500 BTU/h at 3.2 COP (230V / 208V) |
| Backup Electric Heat | 3.5kW — 10,900 / 8,900 BTU/h (230V / 208V) |
| Airflow | 438 / 344 CFM (High / Low) |
| Refrigerant | R-32 |
| Electrical | 230/208V, 60 Hz |
Every DHP123J35BA ships with an LCDI power cord and a working control panel. Complete a new installation with the WS900QW insulated wall sleeve, aluminum-finish grille, and condensate drain kit, all available in the drop-downs.
PTAC Unit & Control Features
DHP123J35BA 12,000 BTU Distinctions Heat Pump
- 12,000 BTU/h cooling at 230V; 11,800 BTU/h at 208V
- 10,800 BTU/h heat pump heating at 230V
- 3.2 COP in heat pump mode
- 438 CFM high-speed airflow, the most in the Distinctions line
- 2.85 pints/hr dehumidification
- 3.5kW auxiliary electric heat
- Automatic Emergency Heat keeps rooms warm if the heat pump can't
- R-32 refrigerant
- Gold fin coils for seacoast protection
- Dual fan motors with independent speed control
Onboard Controls, Thermostat & Installation
- 7-button control panel built into the cabinet
- Ready to run with no wall thermostat
- 3-speed fan lets guests choose airflow
- Fan can run continuously or cycle
- Standard wired thermostat compatible
- Optional PHWT-A150H or PHWT-A200 wired thermostats
- LCDI power cord included
- Washable pull-out filters
- WS900QW wall sleeve available in the drop-down
- Five-year limited Amana warranty
Specifications & Manuals
Product documentation includes performance data, electrical information, feature details, and warranty information to assist with PTAC selection, installation, and service.
Frequently Asked Questions
How much does the DHP123J35BA heat in heat pump mode?
It delivers 10,800 BTU/h at 230V and 10,500 BTU/h at 208V at a 3.2 COP, before the 3.5kW backup strip is needed.
Which Distinctions model moves the most air?
The DHP123J35BA, at 438 CFM on high speed, which helps condition longer and more open rooms evenly.
Do I need to add a thermostat to the DHP123J35BA?
No. The 7-button control panel on the unit is all you need. A wired wall thermostat is an optional upgrade available in the drop-down.
What's the difference between the DHP123J35BA and the Amana PTH123J35AXXX?
The Distinctions DHP123J35BA has onboard controls and runs without a thermostat. The Amana PTH123J35AXXX has no onboard controls and needs a wall thermostat, but it adds Bluetooth connectivity and slightly higher efficiency ratings.
Is the DHP123J35BA suitable for humid climates?
Yes. It removes about 2.85 pints of moisture per hour in cooling, and its gold fin coils provide seacoast protection.
What does the Distinctions warranty cover on this heat pump?
Distinctions units carry a five-year limited warranty: parts and labor in year one, then parts and labor on certain sealed-system components and certain functional parts in years two through five.

Amana Distinctions PTAC Brochure