Privacy Policy

Budget Heating & Air Conditioning, Inc.

Effective Date: May 1st 2025

Budget Heating & Air Conditioning, Inc. (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information, including when you opt in to receive SMS communications.

1. Information We Collect

We may collect information from you when you:

  • Register on our site
  • Place an order
  • Subscribe to communications
  • Fill out a form or contact us

Information collected may include:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment and order details
  • IP address, browser type, device information, and website usage data
  • Messages, inquiries, and customer service interactions

2. How We Use Your Information

We use your information to:

  • Process transactions and fulfill orders
  • Provide customer service and support
  • Send order updates and account notifications
  • Improve our website, products, and services
  • Communicate regarding your account or purchases
  • Prevent fraud and ensure transaction security, including the use of third-party fraud prevention services such as Wyllo, which may use your information to verify authenticity and reduce the risk of fraudulent activity

3. SMS Communications

If you opt in to receive SMS messages from Budget Heating & Air Conditioning, Inc., you agree to receive text messages related to:

  • Order confirmations and updates
  • Shipping and delivery notifications
  • Pickup reminders and address information
  • Customer support communications
  • Sales team to assist you in determing correct HVAC equipment and or supplies to purchase

SMS Disclosures:

  • Message frequency varies
  • Message and data rates may apply
  • Reply STOP to opt out at any time
  • Reply HELP for assistance

Your consent to receive SMS messages is not a condition of purchase.

4. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information.

Your personal information is stored behind secured networks and is accessible only by a limited number of persons who have special access rights and are required to keep the information confidential.

When you place orders or access your personal information, we use Secure Socket Layer (SSL) technology to encrypt sensitive information.

5. Cookies

Yes. Cookies are small files that a site transfers to your computer through your browser that enable the site to recognize your browser and capture certain information.

We use cookies to:

  • Remember items in your shopping cart
  • Understand and save user preferences
  • Improve future user experience

6. Information Sharing and Disclosure

We do not sell, rent, trade, or otherwise transfer your personally identifiable information, including mobile phone numbers, to outside parties for their marketing or promotional purposes.

Mobile Information Sharing:

No mobile phone opt in information will be shared with third parties or affiliates for marketing or promotional purposes. This includes text messaging originator opt-in data and consent; such information will not be shared with any third parties.

We may share information only with:

  • Trusted third-party service providers who assist in operating our website, conducting business, or servicing you
  • Fraud prevention providers, such as Wyllo, solely to verify transactions and reduce fraud risk
  • Legal authorities when required to comply with the law or protect our rights, property, or safety

7. Email Communications

If you opt in to our email list, you may receive emails including:

  • Order updates
  • Company news
  • Promotions or product updates

You may unsubscribe at any time by following the instructions included in those emails.

8. Third-Party Links

Our website may contain links to third-party websites. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.

9. Your Rights and Choices

You may have the right to:

  • Access or update your personal information
  • Request deletion of your data where applicable
  • Opt out of marketing or SMS communications at any time

To opt out of SMS messages, reply STOP to any message.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

11. Contact Information

If you have questions about this Privacy Policy or your data, please contact:

Budget Heating & Air Conditioning, Inc.
6217 Anderson Rd
813-885-7999
admin@budgetheating.com
https://www.budgetheating.com/

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