Amana PTH123J35AXXX 12,000 BTU R32 PTAC Heat Pump with 3.5kW Backup Heat
The Amana PTH123J35AXXX gives mid-size rooms year-round comfort from one through-the-wall unit. It delivers 12,000 BTU/h of R-32 cooling at an 11.5 EER and 11,000 BTU/h of heat pump heating at a 3.3 COP, with a 3.5kW electric strip ready for the coldest days. The unit is fully thermostat-controlled with no buttons on the cabinet, so you'll need a wired or wireless Amana thermostat, available in the drop-down. Integrated Bluetooth pairs with the Amana mobile app to speed up commissioning and troubleshooting, and a NEMA 6-20 LCDI cord is included. It fits hotels, apartment communities, and senior living facilities that want to lower winter heating costs in standard-to-large rooms.
Is a 12,000 BTU PTAC Heat Pump the Right Size?
The PTH123J35AXXX covers rooms that are too large for a 9,000 BTU unit but don't need suite-level capacity. Its heat pump output of 11,000 BTU/h at 230V handles most of the heating season efficiently, and 330 CFM of airflow spreads conditioned air through longer rooms.
In colder regions the backup strip will run more often, so consider your winter design temperature as well as summer heat gain. Large windows, exterior corner walls, and heavy occupancy all push the load higher.
Ideal for: Hotel king rooms, one-bedroom apartments, assisted living suites, extended-stay rooms, and mid-size offices needing efficient heating and cooling.
Thermostat required: There are no onboard controls on the PTH123J35AXXX. Choose the wired PHWT-A150H, the Amana PHWT-A200 programmable thermostat, or the Amana DSA02NO wireless thermostat in the drop-down.
Need more capacity? Step up to the Amana 15,000 BTU R32 PTAC heat pump, PTH153J35AXXX for suites and larger rooms.
Recommended room applications are general guidelines only. Actual requirements depend on room size, insulation, window area, sun exposure, occupancy, and local climate. Request free sizing assistance, contact Budget Heating, or call 813-885-7999.
What's Included
| PTAC Unit | PTH123J35AXXX — 12,000 BTU Heat Pump with Backup Electric Heat |
|---|---|
| Power Cord | NEMA 6-20 LCDI Power Cord (Included) |
| Controls | No Onboard Controls — Wired or Wireless Thermostat Required (Available in Drop-Down) |
| Connectivity | Integrated Bluetooth for the Amana Mobile App |
| Cooling Capacity | 12,000 / 11,600 BTU/h at 11.5 EER (230V / 208V) |
| Heat Pump Heating | 11,000 / 10,800 BTU/h at 3.3 COP (230V / 208V) |
| Backup Electric Heat | 3.5kW — 12,000 / 9,900 BTU/h (230V / 208V) |
| Refrigerant | R-32 |
| Electrical | 230/208V, Single Phase, 60 Hz — 20 A Max Overcurrent Protection |
Each PTH123J35AXXX includes an LCDI power cord for a NEMA 6-20 receptacle. For new construction or full replacements, add the Quiet White WS900QW sleeve, the SGK01B outdoor grille, the matching drain kit, and a thermostat from the option list.
PTAC Unit & Control Features
PTH123J35AXXX 12,000 BTU Heat Pump PTAC
- 12,000 BTU/h cooling at 230V; 11,600 BTU/h at 208V
- 11.5 EER at both voltages
- 11,000 BTU/h heat pump heating with a 3.3 COP
- 3.5kW electric strip for supplemental and emergency heat
- Automatic Emergency Heat keeps rooms warm
- 330 CFM high-speed airflow on a wet coil
- R-32 refrigerant, GWP 677
- High-pressure switch protects the sealed system
- Two-speed outdoor fan for lower sound outside
- Assembled in the USA and 100% run tested
Thermostat, Connectivity & Installation
- Thermostat-only operation; no controls on the unit
- Wired and wireless thermostat connectivity built in
- Select PHWT-A150H, PHWT-A200, or DSA02NO in the drop-down
- Programmable option for scheduled setbacks
- Wireless option avoids running new thermostat wire
- Integrated Bluetooth for the Amana mobile app
- App reduces unit setting and configuration time
- Power cord with LCDI protection ships with the unit
- Industry-standard 42" x 16" sleeve compatibility
- Eden wireless energy management ready
Specifications & Manuals
Product documentation includes performance data, electrical requirements, feature details, and accessory information to assist with PTAC selection, installation, and service.
Frequently Asked Questions
How much heat pump heating does the PTH123J35AXXX provide?
It delivers 11,000 BTU/h at 230V and 10,800 BTU/h at 208V in heat pump mode, at a 3.3 COP.
Why choose the PTH123J35AXXX over the cooling-only PTC123J35AXXX?
The heat pump model heats with its compressor first, which uses much less electricity than resistance heat during milder weather. The PTC123J35AXXX relies only on its electric strip for heat.
Which condensate drain kit should I use with this unit?
When installing in a WS900QW sleeve, Amana specifies the DK900QW condensate drain kit, which is available in the drop-down.
Why does this unit use R-32 refrigerant?
R-32 has a GWP of 677, well below R-410A, and Amana states it can be up to 12% more efficient. It's the refrigerant Amana now uses across its PTAC line.
What does the Amana warranty cover on this PTAC?
Amana provides a 5-year limited warranty: parts and labor in year one, and parts and labor on certain sealed-system components and certain functional parts in years two through five. See amana-ptac.com for full terms.
Does the PTH123J35AXXX work with a wireless thermostat?
Yes. The DSA02NO 2H/1C wireless thermostat is available in the drop-down. Since the unit has no onboard controls, you'll need either it or one of the wired options.

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