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5 of 5 3 Ton Gree Flex January 23, 2024
Reviewer: Anonymous Person from Hillsboro, Tx  
Order process was great, follow-up was professional.
All items came in as expected and were very will packaged and wrapped on the pallet. Good communication throughout the process and a rep called to go over the order, and to ensure that all Items are inventoried and inspected before taking delivery from the shipper.

Notably, The delivery was delayed  3 days by the shipping company. This appeared to be a local weather and holiday related issue with the shipping company conducting the final delivery.    Even though the shipper allowed online scheduling of the residential delivery, it took repeated calls over several days to the shipper to obtain status and finally to deliver.

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5 of 5 Commerical Split system purchase November 20, 2023
Reviewer: Rick McDowell from Liberty, MO United States  
Everyone at Budget Heating and Cooling did a fantastic job on our museum's purchase of a new cooling system.  Salesman Juan Hernandez did a top notch job on helping me figure out what I needed to purchase and keep me informed when shipment was ready to ship.  Trent Taucher in shipping also did a top notch job in getting the equipment shipped to my house in perfect condition.  Also the shipping department did an excellant job in crating all the equipment.   Once again my hat off to Budget Heating and Cooling and look forware to do future business with them.

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4 of 5 February 24, 2023
Reviewer: Tim Welch from Oak Harbor, OH United States  
Products delivered okay - very long lead.

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5 of 5 Condenser and air handler February 15, 2023
Reviewer: michael klems from Christiana, PA United States  
Condenser showed up nothing damaged
Air handler showed up no damage but whoever installed the heat package butchered the door
Also the shipping company doesn’t communicate with you at all they just show up whenever called the company and they said someone should of called before they delivered

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5 of 5 Order Process Review December 30, 2022
Reviewer: Alan Mueth from Red Bud, IL United States  
For the most part everything was great. The only questionable concern I had was after placing my order, I did NOT receive or hear back from them. So I called and they put me in touch with Fred. He stated with New customers they want to go over the order in detail, before it is released to fill. I certainly appreciate them wanting to get it right. My only concern is after 5 days, if I would not have called them, when would they have called me? So it did delay my order for a week.
100% happy with my purchase

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4 of 5 Fred really saved me! September 3, 2022
Reviewer: Ali R. from Huntersville , NC United States  
I made a major mistake for not ordering the proper system and Fred noticed it and corrected that.  Had it not been for him noticing that I would've been out some $300 to $500!   Good job Fred!   And Budgetheating&Air has also been very good in general, just a lot of backordered items, that's why I docked a star, but other than that, I definitely would do business again.

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5 of 5 Absolutely excellent….!!!! February 2, 2022
Reviewer: Dennis Gant from Moreno Valley, CA United States  
Clear communication upon delivery.
Actually person call to confirm my order before being sent out.
And delivered everything as it was order.
Beyond A1 service

Thank so much for being a great business.

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4 of 5 January 25, 2022
Reviewer: Travis Fruhling from Homer, IL United States  


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5 of 5 great communication November 15, 2021
Reviewer: Duane W Coad II from Saint Petersburg, FL United States  
all is good and all went well. Number one reason is great communication......and they did that.

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5 of 5 Sale July 14, 2021
Reviewer: david chu from Houston, TX United States  
Good deal

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