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Return to 4 Ton Rheem 15 SEER Heat Pump System RP1548AJ1NA, RH1T4821STANJA
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5 of 5 Arrived in Like-New Condition. May 10, 2021
Reviewer: Roger from Virginia Beach, VA United States  
Delighted to receive a phone call from a real person to confirm the order. The system arrive on 2 pallets in Like-New condition. The manufacturer's pallet was inadequate for the air handler, about 1/2 of the slats were broken. Thankfully, it arrived in perfect condition.
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5 of 5 Very Efficient April 11, 2021
Reviewer: Vernon Winters from San Antonio, TX United States  
Very good price.  Blows cold and hard (needed in south TX)
After installation, the installer was amazed on the efficiency. He said that it was only pulling 13 amps!!! Boom!!!

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5 of 5 Awesome service December 11, 2020
Reviewer: Steven Timmons from Spring Hill, FL United States  
As always best priced and great service!

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5 of 5 Outstanding Customer Service and AC/Heating Unit December 7, 2020
Reviewer: Adam J from GA United States  
I purchased my Rheem unit in Nov and had it installed by a certified Reheem technician.  The unit cools and heats the entire home perfectly.  I am pleased with the quality and efficiently of the unit.  Thank you budget heat for outstanding customer service.  This is my second time purchasing a unit from your company.

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5 of 5 Excellent prices and customer service July 31, 2019
Reviewer: Ronald Smith from Lakeland, FL United States  
This is my third time purchasing from Budget. All experiences have been wonderful. Great prices, friendly people, and excellent service. This time I remembered to request my referral bonus. Still awaiting receipt of it.

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4 of 5 March 2, 2018
Reviewer: clayt stacy from devine, TX United States  
so far so good

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5 of 5 DIY conversion to Rheem Heat Pump July 3, 2017
Reviewer: Kirk K from Beavercreek, OR United States  
Budget saved me over a thousand dollars compared to a local place where I could buy the same unit.  I was hesitant to buy from a company on the other side of the US but took the risk and I am glad I did.  They were even better than what I could do on Amazon.  They also took the time to follow up with me before the purchase to make sure I was purchasing the correct system for my situation.  Only knock I have is the shipping company they used according to their tracking on the shipping companies website said my delivery was supposed to be on a Thursday only to find out they were not going to deliver until the following Monday or Wednesday.  I ended up going to the shipping facility will call and picking it up myself so I could install during the weekend.  Overall I highly recommend Budget Heating and Air conditioning.

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5 of 5 Hear pumps June 22, 2017
Reviewer: Larry Dixon from Richmond, KY United States  
The heat pump units arrived in fine condition. I am in the process of installing them. I need a copy of the AHRI certificate that includes the model numbers for the condenser and evaporator coils in order to receive a rebate from my electric company.

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1 of 5 Items arrived damaged. POOR customer service! December 2, 2016
Reviewer: John Anderson from Somerset, KY United States  
My heat pump and air handler arrived and the air handler was badly dented.  It was cosmetic damage and I accepted it.  Once the heat pump was installed, it became apparent the fan blade was bent and created a lot of vibration.  My installer had advised me that this will eventually ruin the fan motor.

I called the warranty department at Budget Heating and Air and spoke with Larry.  I was advised that I would have to buy a replacement fan and pay for the shipping.  The I would have to mail the defective fan back to Budget Heating and Air (and pay the shipping) and only then would the reimburse me for the cost of the fan.

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