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Outbound Freight Replacement
Outbound Freight Replacement


 

Product Code: 3


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Average Customer Review: 4.5 of 5 Total Reviews: 6 Write a review.

  0 of 0 people found the following review helpful:
 
Freight Company October 29, 2018
Reviewer: CRAIG LEADER from BATON ROUGE, LA United States  
Still had one small dent on the replacement. I think ya'll should change freight companies.

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  0 of 0 people found the following review helpful:
 
Excellent service June 7, 2018
Reviewer: Jennifer from Titusville, FL United States  
We ordered vent registers and return air filter grill - delivery was prompt, registers perfect fit and look good, unfortunately, RAF grill was damaged during shipping- contacted customer service, worked with Lavina who was just great - she told me exactly what to do and within a few days a new grill was received - it fits, it looks fine and we'd use Budget Air again.  Lavina made the difference turning what could have been a frustrating situation into one of the easiest customer service dealings I've ever had.

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  0 of 0 people found the following review helpful:
 
WORKED OUT DEFECTIVE SHIPPING PROBLEMS June 6, 2018
Reviewer: Ray GIBSON from RAVEN, KY United States  
The first unit shipped was very banged up by the shipping company.  Budget was great working out the kinks and shipping a replacement.

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  0 of 0 people found the following review helpful:
 
15 KW breakered heat strip for Heil air handlers February 27, 2018
Reviewer: Dennis Henry from Kempner, TX United States  
Thank you so much for you fast and friendly service and staff

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  0 of 0 people found the following review helpful:
 
Excellent customer service February 10, 2017
Reviewer: Richard Faulkner from Riverside, CA United States  
First time buying a HVAC equipment from this vendor.  The ordering process was smooth and their representative was knowledgeable of the system I was ordering and questions I had when placing the order.   Delivery was fast, (Florida to California), but unfortunately the shipper had damaged the A coil.  As per Budget's instructions on any damage, I followed their instructions, as well as, took some photos of damaged coil on the pallet and when it was opened up.  The next day I received a call from Budget's claims department.  Lavina quickly handled this situation and within a week I had another A coil delivered.  Overall I was very impressed with the level of service Budget has and I will be ordering more HVAC equipment from them in the future.

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