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Incorrect Items


 


Availability: Usually Ships in 2 to 3 Days
Product Code: 169015

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Average Customer Review: Average Customer Review: 4 of 5 4 of 5 Total Reviews: 9 Write a review.

  0 of 0 people found the following review helpful:
 
5 of 5 Mini Split Purchase October 27, 2020
Reviewer: Jody Corn from Odessa, FL United States  
Had my 3 ton central unit go out and needed a replacement. I looked online for a mini split system to eliminate the remaining duct work in my home and found the price a Budget one of the best and being that it was local for me that sealed the deal. Took a few days to get it in stock, Picked it up, started the install and had a couple issues come up. They took care of me on two separate occasions, the last was needing the adaptor to connect gauges to the unit and they stayed past closing hours to give me time to get there. Amazing service and quality I was looking for.

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  0 of 0 people found the following review helpful:
 
1 of 5 September 23, 2020
Reviewer: Matthew Delagrange from Kenosha, WI United States  
The wrong item was sent with someone else's packing slip.  I called budget heating and AC, and told me to repackage it for it to be picked up and sent to the correct person while I waited for my item.  I have very little time outside of work and repackaging/sending items is something I do not have time for.  I found this irritating and your customer service was completely sterile and unapologetic.

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  0 of 0 people found the following review helpful:
 
5 of 5 September 20, 2020
Reviewer: robert hannon from ft.myers, FL United States  
the part I ordered would not work on my a/c so I had to return it. The refunded the cost of the unit  and the ladies on the phone were very helpful and professional .

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  0 of 0 people found the following review helpful:
 
5 of 5 My new ac March 22, 2020
Reviewer: Richard from Hermitage, PA United States  
Budget called after I made my purchase to insure the product I ordered was what I actually wanted.
In spite of this, I recieved the wrong unit. They worked diligently to make it right.
Thanks so much.

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  0 of 0 people found the following review helpful:
 
5 of 5 October 11, 2019
Reviewer: Joe M Burkey from La Rue, OH United States  


Response to problem with incorrect item was good, and prompt.  I decided to make an adapter to accomodate the size difference of the wrong part instead of going to the trouble and extra expense of returning the part, and waiting for the replacement. Your rep agreed that that
was a good idea.  Adapter worked OK.  Problem solved.

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