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Freight Damage
Freight Damage


 

Product Code: 169001


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Please click add to cart and complete this form. Allow us a maximum of three business days to respond.

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We will call you to discuss your damage if you accepted delivery

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We will reship new item upon receipt of damaged equipment

Average Customer Review: Average Customer Review: 3.5 of 5 3.5 of 5 Total Reviews: 30 Write a review.

  0 of 0 people found the following review helpful:
 
1 of 5 Third one November 9, 2022
Reviewer: Darrell Tarpley from Many, LA United States  
After sending 2 units back from freight damage Budget crated the third up with plywood, But somehow the forklift managed to come through the bottom of the pallet and bend the side of the unit what some idiots out there, I did not send back figured I maybe could straighten out a little and use it being im putting it in my own home not a customers just hoping nothing damaged that I couldn't see Thanks to Budget for doing all they could and not sure how Yellow freight stays in business.

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  0 of 0 people found the following review helpful:
 
1 of 5 heat pump damaged October 28, 2022
Reviewer: Dennis Charles from Buchanan, TN United States  
I have not installed this and will not from day one I called budget talk to 3 people got the same answer
comes from the factory like that b.s. last person I talked to was phillip borneman he has pictures and video said he would return my full amount less $450.00 return shipping that is insane its not my fault I got a damaged heat pump I want a total refund and budget pay for the shipping.

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  0 of 0 people found the following review helpful:
 
1 of 5 October 1, 2022
Reviewer: Joseph Richards from Powell, OH United States  


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  0 of 0 people found the following review helpful:
 
1 of 5 4 ton Bard 11EER Wall Hung Air Conditioning Unit's July 21, 2022
Reviewer: Anonymous Person from carlsbad, NM United States  
We Purchased 2-4 ton Bard 11 EER Wall Hung Air Conditioning Unit's. We received them Damaged and it has been nothing but Head Ache. The boxes was Not  Damaged at all but as we took the Boxing off of the units Both Where Damaged. Contacted Budget heating and Air Conditioning they stated not there fault. Had to be who transported it.

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  0 of 0 people found the following review helpful:
 
3 of 5 Not sure about this May 26, 2022
Reviewer: Tony Paton from Bremerton, WA United States  
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