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Freight Damage
Freight Damage
 


Product Code: 169001


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We will call you to discuss your damage if you accepted delivery

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We will reship new item upon receipt of damaged equipment

Average Customer Review: Average Customer Review: 3 of 5 3 of 5 Total Reviews: 38 Write a review.

  0 of 0 people found the following review helpful:
 
5 of 5 Great Service September 12, 2024
Reviewer: John Stella from Miami, FL United States  
Great Service i

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  0 of 0 people found the following review helpful:
 
1 of 5 Never again. August 20, 2024
Reviewer: Carl Browne from Atlanta, GA United States  
Budget heating and air is a company I will never do business with again. It was a disaster from day one just trying to place an order, they quoted me one price for shipping then turned around requesting more money for shipping. As if they was not bad enough the delivery took an eternity to be delivered and was damaged upon receipt. My customer rejected the delivery due to the damages and to our surprise budget heating had the audacity to withhold over $700 of my customers money stating that the equipment ordered was scratch and dent. Never again and I don’t know how people do business with a company like this.

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  1 of 1 people found the following review helpful:
 
5 of 5 Forklift damage to compressor March 14, 2024
Reviewer: Willie Dasher Jr from Springfield, GA United States  
Damaged item was returned and replaced in less than a week.
Excellent customer service!

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  0 of 0 people found the following review helpful:
 
3 of 5 Kept getting damaged December 9, 2023
Reviewer: Anonymous Person from United States  
The heater arrived damaged twice. The problem was the breaker was separated by a piece of cardboard and would bounce and hit the element. The boxes were never damaged. It should have been shipped in a bigger box with the breaker positioned away from the element.

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  0 of 0 people found the following review helpful:
 
5 of 5 Very helpful customer support December 1, 2023
Reviewer: Benjamin Carlisle from Midlothian, VA United States  
One of the heat pumps was damaged during shipping. Budget sent out a new one, and it still arrived in time for my installation date. I’m very satisfied.

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