Outbound Incorrect Items Replacement

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Received wrong product	March 20, 2024
Reviewer: daniel wilson from Middleburg, FL United States

Great support in correcting the problem.

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Excellent customer service to resolve an issue	October 20, 2023
Reviewer: Asheville purchaser from Asheville , NC United States

We received one component that was incorrect size and the customer service answered our call and quickly remedied the problem. We are very pleased with the service response and the Bosch unit we purchased.

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0 of 0 people found the following review helpful:

	August 18, 2023
Reviewer: KIRK DAVIS from Clermont, FL United States

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Wrong item	April 10, 2023
Reviewer: Terri Chaisson from Lucas, TX United States

I received the wrong item for 4” round duct collar adapters for Goodman pkg unit. When identified a return was issued quickly and easily and the new item was sent the same day that Budget was notified that UPS had it in their hands. It’s not whether we have problems it’s how we handle them when we do! A+ to you! Thanks Ashley!

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wrong item	July 15, 2022
Reviewer: Jose Fernandez from Deltona, FL United States

I received the wrong item, placed a phone call and Alexis Greeson took very good care of me.
Alexis made sure the correct item was pull and shipped out in a timely manner.

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