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Return of equipment or supplies
Return of equipment or supplies


Product Code: 169008

Original Order Information

Original Order number*:

Return Reason*:

List Incorrect or Returned Item/s*:

Refund Order?:
Refund entire order
Refund Partial Order

Best Contact Phone Number:

Original Sales Person*:


Budget Heating & Air Conditioning Inc. will accept returns of equipment, supplies and parts if returned within 14 days of purchase. Subject to the following conditions:

· Items must be returned in original new condition at purchaser’s expense for freight

· We do not accept returns for electrical parts

· Items must be received before refund is issued

· We will not accept returns of used or installed equipment or parts

· A 10% restocking fee will be assessed for the amount of returned items.

· If the item or items returned were shipped the cost of the freight will be deducted from your refund. You will be responsible for packaging the returned items securely and the return shipping cost.

Please click add to cart and complete this form. Allow us a maximum of three business days to respond. Note: Please be sure to check all boxes. Expect one or more of the following actions: We will contact you within 3 business days

Average Customer Review: 4 of 5 Total Reviews: 11 Write a review.

  0 of 0 people found the following review helpful:
goodman air handler ARUF37C14 (ORDER #82704) July 24, 2018
Reviewer: Homer North/LEE NORTH from Cocoa, FL United States  
This was part of my order. The air handler was damaged. I did what I was told.refuse the air handler and accept the rest of order. I signed the invoice as partial refusal not accepting the air handler with the understanding that Iwould get a refund or shipped a new one.I called budget air about the damaged unit. I was told by budget air rep. lavina that I had to file a claim with the trucking co(saia), I don't think that this was my responsibilty. Was told I didn't have a choice and that saia was responsible. I filed a claim with saia. I keep getting the run around from them(saying that it is under review. I hold budget air and saia liable for the damage. Hope that we can resolve this without getting an attorney involved. would like to hear back from budget air. NOT THE WAY I WOULD DO BUSINESS.

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  0 of 0 people found the following review helpful:
Exceptional Service May 3, 2018
Reviewer: Mike J. from Houston, TX United States  
I had to return an incorrect item. It was corrected promptly and was given the right item. I had no issues and and the service was great.

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  0 of 0 people found the following review helpful:
March 25, 2018
Reviewer: Anonymous Person  
Very satisfied with Budget.  Chris was excellent.

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  0 of 0 people found the following review helpful:
Service December 27, 2017
Reviewer: Anonymous Person  
It took forever to get a replacement part do my air handler

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  0 of 0 people found the following review helpful:
shipping delay November 13, 2017
Reviewer: Anonymous Person from Newtown, PA United States  
I bought a thermostat to replace an identical existing broken one in a rental,  I was told it would arrive in about three days.  Five working days later I had to install another thermostat before I left on vacation.   I returned the new one after my vacation.  I chalked up the delay to the recent hurricane and a holiday.   Never had problems with deliveries before.  I was dissapointed with the thermostat, I wanted to do my annual battery replacement and the screen was a blank green, the thermostat was dead.

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