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	April 16, 2022
Reviewer: Laci Reilly from Plant City, FL United States

Quick and easy to get warranty part ordered. Everyone friendly and super helpful. Thank you to JP for working with me and my brother.

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Condenser fan motor warranty replacement	April 15, 2022
Reviewer: E. B. from Bradenton, FL United States

P. J. at Budget Heating and Air conditioning did an outstanding job providing a replacement condenser fan motor under warranty for my Rheem 3 Ton heat pump. He quickly reviewed the warranty status and had a factory new part waiting for me by the time I arrived. Many thanks!

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Circuit Board replacement	January 5, 2022
Reviewer: Lionel S from NY United States

I called on Nov 25 to have my Circuit board replaced because it failed and i had no heat, the manufacturer took so long to ship a new board that i ended up having to buy a replacement myself. On January 4 th 2020 and after a month and 10 days i finally received my replacement circuit board from the manufacturer. Had i not bought my own board in the meantime my family and i would have froze to death waiting for the manufacturer to send me my replacement board.

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Warranty	June 23, 2021
Reviewer: Richard Schemitsch from Tampa, FL United States

Easy to deal with

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	June 22, 2021
Reviewer: Ric DeLeary from Tampa, FL United States

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Compressor	May 7, 2021
Reviewer: Anthony Marino from Inverness, FL United States

everything went smoothly no problems

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	March 18, 2021
Reviewer: Robert M from Clarksville, TN United States

Hector Quinones is the right man for the job! He located exactly what I needed and kept me informed throughout the process.

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They don't honor their warranty	December 16, 2020
Reviewer: David Chidester from Big Water, UT United States

The condenser arrived damaged and I called them and had to leave a message for the tech. I didn't get any response for a month. I called several times and still the same. I finally had to insist that I wasn't going to hang up until I talked to someone. The manager informed me that since it had been past 60 days I would have to pay shipping. It hadn't in fact been past 60 day, but there is no real option for filing a claim within 60 days on their electronic form. I was also informed that the 60 days started when I ordered the product and not when I received it, which is ridiculous since it was back ordered. And, I had come to Budget because the other company had their items back ordered and I was in a hurry. Budget's website claimed that they had theirs in stock, but it took a few weeks for them to ship it because it had to be back ordered.

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Not happy	October 15, 2020
Reviewer: James Stone from Creswell, OR United States

I called a technician out to fix my split unit that’s less then a year old just quit working. So there 155.00 buck it took 3 weeks to get the diagnostic from budget heating ( there codes), They sent me the part it was the wrong part and took over two weeks to be delivered it cost me another $55 to have a technician come back out to try to install the wrong part cost me another $25 to send the wrong part back to Budget heating and air two weeks later I get the right part and now it’s another $355 to have Installed .This whole process has taken almost 3 months no heat no AC throughout all of summer . No not happy so what I have paid to get it repaired is over half the price of the brand new unit that I paid for so now I am not happy

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Easy as Pie	October 12, 2020
Reviewer: Chadwick Anderson from Chipley, FL United States

Getting the warrantied part I needed from Budget was simple and no red tape to wade through. Even though I was directed to complete the order on their website, which was not too bad to navigate, I picked up the phone when I had a question and a team member walked me through to ensure I did it correctly. Thanks guys!

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