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Not sure about this	May 26, 2022
Reviewer: Tony Paton from Bremerton, WA United States

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Package unit	January 27, 2022
Reviewer: Luther McNabb from Madison, MS United States

The guys who work for budget are great. The shipping company not so great. The first unit was damaged and the second one was damaged also but could be used. I had to meet the first driver on a side street to unload it with him. The second I had to go to the shipping dock to get. On the way back from picking it up the pallet broke shifting the weight and damaging my trailer. I should add the pallet was damaged before it was put on my trailer. I will never deal with this shipping company again and if this is budget uses I'm sorry to say I won't buy from them either. I have already purchased 1 new unit from another company and there was no issues.

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Problem solved	January 14, 2022
Reviewer: Anonymous Person from Mascot, TN United States

The item I ordered was damaged during shipping. These things happen. Budget Heating corrected the problem as quickly and smoothly as possible. Thank you. The system is up and running again.

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0 of 0 people found the following review helpful:

Freight damage	November 11, 2021
Reviewer: Wallace Shank from Hewitt, TX United States

Never received anything from XPO carrier or budget heating in regards to my claim.

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0 of 0 people found the following review helpful:

Budget Freight Damage Response	May 25, 2021
Reviewer: John Stripe from Payne, OH United States

The response for the freight damage was quick and customer friendly. A job well done by the Budget team.

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0 of 0 people found the following review helpful:

How many of these do you require I fill out?	February 20, 2021
Reviewer: Larry Corners from Centralia, IL United States

I keep getting these to fill out. I find it very tiring to be hit with one of these when I open my e-mail. In the future, when you send one out, expect my star rating to drop one star per review request. Have a nice day.

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0 of 0 people found the following review helpful:

Damaged shipments	December 16, 2020
Reviewer: Lisa Hanson from Falmouth, KY United States

Could not be more unsatisfied. It took 3 weeks, 3 air handlers and paying extra to crate the last one to get one without lots of damage. The condensing unit has cosmetic damage and I have been waiting over 2 months for any compensation from that.

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Unit was damaged	October 22, 2020
Reviewer: Brett Allred from Kansas City, MO United States

Unit was badly damaged in shipping, had to replace $4000 in parts. Shipping company blames AC company, AC company says talk to shipping. Won't use your services again.

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Quick Quality Service	October 22, 2020
Reviewer: GEORGE McCONNELL from Rocky Point, NC United States

I ordered from Budget, and my delivery was damaged in shipping. With easy system of returning merchandise, a replacement was shipped fast and free. I Highly Recommend Budget Heating for all your needs. Don't let the name fool you.....top notch!!!

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	September 23, 2020
Reviewer: ram choudhury from Bradenton, FL United States

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