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  0 of 0 people found the following review helpful:
 
2 of 5 Poor shipping and follow up June 9, 2023
Reviewer: Jacobo Lopez from Herriman, UT United States  
Not happy with my first experience . The shipping and customer service are below average. Lost money and valuable time doing business with this company.

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5 of 5 Awesome May 21, 2023
Reviewer: Nicholas G from Tampa, FL United States  
We use again!

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1 of 5 May 16, 2023
Reviewer: Ronald Bouchard from Holt, FL United States  
First the good side. Very helpful in the ordering process and getting replacement parts. The bad side, after attempting multiple times to fix a comm issue with replacing boards Budget was completely not interested in getting me a new outside unit. Both of the boards on the outside unit were replaced twice and the issue remained the same. The person at Budget and I agreed there has to be something else wrong with the unit. The unit has never worked and they refuse to replace after multiple people have tried to fix it. In my opinion they do not care if the unit works after they get their money.

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5 of 5 February 13, 2023
Reviewer: Kathy Katsadouros from Tampa, FL United States  


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5 of 5 Delivery of small item January 11, 2023
Reviewer: Colin Russell from Lagunitas, CA United States  
Very prompt and courteous service.

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5 of 5 Service December 21, 2022
Reviewer: ROBIN MOORE from KILLEEN, TX United States  
Had to  return the item.  however, the customer service was great

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5 of 5 Warranty September 16, 2022
Reviewer: Juanita HiggInbotham from Hayden, AL United States  
David very effective an helpful appreciate him an budget

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  0 of 0 people found the following review helpful:
 
5 of 5 Prompt Refund August 11, 2022
Reviewer: Thomas Law from Walker, LA United States  
I had a faulty PCB and a new one was sent to me with a core charge. A few days after mailing the bad board back to Budget, I was credited for the core.

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5 of 5 Overall Service August 7, 2022
Reviewer: John Williams from Warsaw, NC United States  
Thank you!

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5 of 5 Warranty Repair August 2, 2022
Reviewer: John McAdoo from Greensboro, NC United States  
David D in Warranty department was awesome! He went above and beyond to get the replacement part needed for mu mothers HVAC.  A huge thanks to David!

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