(Your shopping cart is empty)

  Home > HELP CENTER >

Missing and/or Incorrect Items
Missing and/or Incorrect Items


 
Alternative Views:




Availability: Usually Ships in 2 to 3 Days
Product Code: 169002


Missing Item/s Did You*:

Original Order Information

Original Order number*:


Please List Missing Item/s*:


Incorrect Item/s Did You:


List Incorrect or Returned Item/s*:


Shipping Method*:


Qty:  
Description
 
Please click add to cart and complete this form. Allow us a maximum of three business days to respond.

Note: Please be sure to check all boxes. We often will put small items in the heat strip box.

Expect one or more of the following actions:

We will contact you within 3 business days

Average Customer Review: 4 of 5 Total Reviews: 6 Write a review.

  0 of 0 people found the following review helpful:
 
Missing Parts May 23, 2018
Reviewer: Melissa Dziurkiewicz from Rome, GA United States  
All was great until I inspected the boxes. I was told one thing with I called and if that were the case, there would not have been any item shortages. Very poor on shipping experience with what they are shipping. Situation still not resolved and its been over a month. Very testy on the phone when your dealing with "their" problems.

Was this review helpful to you?

  0 of 0 people found the following review helpful:
 
Electric Heat Strip January 29, 2018
Reviewer: J-M from Whitehouuse, TX United States  
They sent the wrong part  but exchanged it  right away  now everything works perfect.
I bought several A/C units & parts from them , quality & service was excellent.

Was this review helpful to you?

  0 of 0 people found the following review helpful:
 
Missing TXV Valve July 13, 2017
Reviewer: Michael Cruz from Morrison, TN United States  
Even though they didn't have to replace the missing item they did and only had to pay the shipping fee.
They were very easy to work with.

Was this review helpful to you?

  0 of 0 people found the following review helpful:
 
Great Service June 28, 2017
Reviewer: Anonymous Person from Richmond, TX United States  
Great Service

Was this review helpful to you?

  0 of 0 people found the following review helpful:
 
refund process June 21, 2017
Reviewer: Anonymous Person from Bealeton, VA United States  
we received a new ac unit along with a thermostat.  unfortunately the thermostat was not working properly.  all I did was send an email requesting a refund and what happened and within a month I received an email back stating the status of refund pending.  great customer service

Was this review helpful to you?

View All Customer Reviews

Browse for more products in the same category as this item:

HELP CENTER