Due to this item(s) high $ value and susceptibility to damage during transit, we strongly recommend crating your unit(s). Prior to offering this protection, we experienced a high volume of returns for shipping-related damages on this item. Crating encloses the unit in plywood to help prevent against potential scratches, dents, dings, and other cosmetic and functional damage that could occur in transit. While your shipment is insured, we cannot reship a replacement unit for cosmetic damages if you choose not to crate your unit.