Nicholas Stauder from Maybee, MI United States
Recieved my equipment with fins crushed in the heat pump and dings in the furnace and case coil, I did what I was instructed to do and noted the damage before signing a shipping slip. A representative reached out to me and told me I may not recieve anything due to a truck driver noting that the shrink wrap was in good condition, so here I am after paying full price for a new system with damaged non discounted units, and at the very least having to wait for a lengthy dispute for any resolution, at worst I paid full price for scratch and sent equipment.
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