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Ecco Temp Air handler/air conditioner	April 18, 2024
Reviewer: Mark Sadowski from Sterling Heights, MI United States

When my order was shipped they forgot to sell me a gasket kit and a downflow kit. I paid $225.00 for delivery and yet I had to travel to Tampa from Bonita Springs to pick up those items.
Would not recommend Budget at all.

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President	January 16, 2024
Reviewer: Jack Dahlke from Nashotah, WI United States

We received our unit with damage from a fork lift. This could of happened at the warehouse or by the shipping company. We reported it and the Budget contact was both thoughtful and responsive. After an evaluation of the damage, we concluded that the damage was superficial and only affected the fins and not the core. When we went to install we found that the wrong line set was sent to me. It's liquid line was 1/4" instead of 3/8". This caused a problem for me and my customer. I was able to run to my wholesaler for a new line set. This did cost me time and money. The next Budget representative was courteous, but rather apprehensive to do anything for me. Probably had to go upstairs to discuss a solution. I was paid what I paid for a new line set.

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Wrong items had been sent	November 8, 2023
Reviewer: Chris Della Penna from Havertown, PA United States

Customer service had been very responsive in attemtping to remedy the problem. It ultimately ended up being a refund as the part was unavaialble. Handled in a proffesional manner.

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Bosch HVAC	September 15, 2023
Reviewer: Asheville customer from Asheville , NC United States

This is a great company to order your equipment. I received my equipment, and even though 1 item was incorrect, they promptly found a replacement to work with our scheduled installation timetable.

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	May 1, 2023
Reviewer: Emmanuel Santos from Dallas, GA United States

Excelente Customer Services. All stuff on time, affordable price. I will recomendable.

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	March 13, 2023
Reviewer: Rick Owens from Ellenton, FL United States

Order the air conditioner online. Later found out it was discontinued and sales went out of their way to make it right. Would highly recommend them to anybody looking for a new AC .

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	May 8, 2021
Reviewer: Raymond Hogle from Albany, OR United States

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Wonderful service	April 21, 2021
Reviewer: Yilin Wu from Kent, WA United States

Can't really say more than the fact that I got the best price on the IDS 2.0 Bosch HP system and when I needed to return the copper coil they allowed me to use their UPS account to get a lower shipping rate. Great!

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Circuit board	December 21, 2020
Reviewer: William Mays from Leesburg, FL United States

This upgraded circuit board worked justs fine.

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Mini Split Purchase	October 27, 2020
Reviewer: Jody Corn from Odessa, FL United States

Had my 3 ton central unit go out and needed a replacement. I looked online for a mini split system to eliminate the remaining duct work in my home and found the price a Budget one of the best and being that it was local for me that sealed the deal. Took a few days to get it in stock, Picked it up, started the install and had a couple issues come up. They took care of me on two separate occasions, the last was needing the adaptor to connect gauges to the unit and they stayed past closing hours to give me time to get there. Amazing service and quality I was looking for.

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